With more than 40,000 readers, ONdrugDelivery Magazine is a well-respected drug delivery publication that features insights from global experts at leading companies in the industry.
Inspired Usability completed a large-scale formative study in January 2020, and Owen Mumford wanted to ensure the design changes that followed improved the product without causing unexpected issues. When lockdowns first started in 2020, human factors specialists had to tackle the challenge of running usability tests remotely.
Thankfully, there are many human factors tools that don’t require direct contact with users, like use-risk assessments, expert reviews, and device comparisons. Past or similar device issues can also be researched. To avoid canceling the usability study, see how we managed testing during COVID-19 restrictions.