Owen Mumford user-centric approach removes risk and helps to increase compliance

September 5, 2018 |

Oli Gould - Design Team Manager

Oxford, UK, 5th September 2018 – Leading medical device manufacturer Owen Mumford is introducing a process that puts risk management at the centre of the company’s engineering process.

Oli Gould, Design Team Manager at Owen Mumford says, “We have developed a risk management process that allows us to think more intelligently about hazards to healthcare providers and their patients using medical devices, such as our drug delivery products. We believe that this approach will create more confidence in using the devices, as well as a better outcome and increased compliance among patients.

Gould believes that the new system allows businesses to consider what is behind the risk and why it is likely to be an issue.

He says, “While we continue to use the FMEA severity scoring to categorise possible failures into harm and non-harm, our enhanced risk management process allows us to go beyond simply scoring the risk.

“The improved process considers not just how to reduce risk to an acceptable level but how to remove it altogether by addressing user factors within the design and manufacturing of our devices.”

The risks are identified by analysing the user interaction with the device step-by-step and at each of these steps, the potential hazards are considered. As well as eliminating risks to the user, whether a healthcare professional, carer or patient, Owen Mumford applies human factors engineering to make it as easy as possible for the end-user to adhere to a treatment regime.

The new process has been tested within the business and is now being rolled out across current products.

Gould concludes, “We believe that it is essential to focus on safe delivery of healthcare and to ensure that this is factored into the design and development of products. Owen Mumford takes its responsibility in this area very seriously and we are in the process of introducing the new system to all products in development.”